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Access to your credit file data

We report any information about your personal credit behaviour to the credit reference agencies, TransUnion, Equifax Ltd and Experian. 

If you apply for a Zempler Business Credit Card as a Director on behalf of a limited company, we’ll also report information about your company to Equifax Ltd and Experian. If you need a copy of your credit reference information held by the credit reference agencies, you can contact them at:

  • TransUnion

    Customer Service Team
    PO Box 491
    Leeds, LS3 1WZ

    Or call 0870 0601414
    Or log on to www.transunion.co.uk

  • Equifax Ltd

    Customer Service Centre
    PO Box 10036
    Leicester, LE3 4FS

    Or call 0800 014 2955 
    Or log on to www.equifax.co.uk

  • Experian

    Consumer Help Service
    PO Box 8000
    Nottingham, NG80 7WF

    Or call 0844 4818000 
    Or log on to www.experian.co.uk

FAQs

  • You can request to find out what information we hold on you by submitting an access request per the Data Protection Act, to:

    Zempler Bank

    Cottons Centre, 
    Cottons Lane,
    London, SE1 2QG

    or by calling our Customer Service team.

  • Visit the Information Commissioner’s Office (ICO) website for information on your data protection rights. The ICO is an independent UK authority set up to promote openness by public bodies and data privacy for individuals.



© 2024 Zempler Bank


Terms and Conditions apply, including applicants being resident in the UK & aged 18+ and, if relevant, businesses being based in the UK. 

For full website terms including information on Zempler Bank, Mastercard and use of trademarks, please see our full legal disclosures at https://www.zemplerbank.com/legal/. Zempler Bank Limited (“Zempler Bank”) is registered in England and Wales at Cottons Centre, Cottons Lane, London SE1 2QG (No.04947027). Zempler Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Firm Reference Number 671140. 

Zempler Bank provides credit facilities subject to approval and affordability, and where accounts continue to meet Zempler Bank credit criteria.