<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WTMQ4QSL" height="0" width="0" style="display:none;visibility:hidden" title="gtm-frame"></iframe>Help with viewing your credit card and overdraft statements
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Credit statements

It's important to know when your repayments are due, how much you have to pay, and what interest rate you’re paying.

Credit card statement

Key terms shown on your credit card statement and what they mean

  • Your credit limit. The total amount you can spend on your credit card. For example, you may have a credit card that you can borrow up to £1,000 on – that’s your credit limit.
  • Your balance. The amount you’re currently borrowing on your credit card. This isn’t the amount you have to pay (that’s your minimum payment) but we recommend paying off as much each month as you can, as you’ll pay less interest.
  • Your interest. The interest rate, shown as a percentage, and the amount you’ve been charged up to the statement date.
  • Minimum payment due. The minimum amount you must pay for that statement month.
  • Payment due date. The date you must pay the minimum payment by. Ideally you would pay more to reduce the interest. It’s always better to pay as soon as you can, and remember that if you pay late, you may be charged a fee.

How to view your credit card statement

In the Zempler Bank app

  1. Log in to the Zempler Bank app using your username and password.
  2. Tap on the ‘Spending’ tab at the bottom of the screen.
  3. Go to the ‘Download’ icon and tap on ‘Credit Card Statements’.
  4. Tap on the month you would like to download your Credit Card Statements for.
  5. Tap on ‘Save to files’.
  6. Export it either on your phone or Cloud Drive.

In Online Banking

  1. Log in to the Zempler Online Banking platform using your username and password.
  2. In the ‘Overview’ tab, click on the ‘View your last statement’ button.
  3. Your Credit Card statement message will appear in the Inbox.

Overdraft statement

Key terms shown on your overdraft statement and what they mean.

  • Your credit limit. Your overdraft limit – the total amount you can borrow at any one time.
  • Your balance. How much of your overdraft you’re using on the date of the statement.
  • Your interest. The amount of interest you’ve been charged up to the statement date, and the rate it was charged at, shown as a percentage.
  • Minimum payment. The minimum amount you have to pay for that statement month.
  • Payment due date. The date you have to make at least the minimum payment by. Ideally you would pay more to reduce the interest. It’s always better to pay as soon as you can, as that will reduce the amount of interest you’re charged.

How to view your overdraft statement

In the Zempler Bank app

  1. Log in to the Zempler Bank app using your username and password.
  2. Tap on the ‘Overdraft’ tab on at the top centre of the screen.
  3. Scroll down to ‘View Statement’.
  4. Access your statement from there.

In Online Banking

  1. Log in the Zempler Online Banking platform using your username and password.
  2. Your Overdraft statement message will appear in the Inbox.


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Terms and Conditions apply, including applicants being resident in the UK & aged 18+ and, if relevant, businesses being based in the UK. 

For full website terms including information on Zempler Bank, Mastercard and use of trademarks, please see our full legal disclosures at https://www.zemplerbank.com/legal/. Zempler Bank Limited (“Zempler Bank”) is registered in England and Wales at Cottons Centre, Cottons Lane, London SE1 2QG (No.04947027). Zempler Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Firm Reference Number 671140. 

Zempler Bank provides credit facilities subject to approval and affordability, and where accounts continue to meet Zempler Bank credit criteria.