Change to personal details
If you’ve recently changed your personal details by deed poll, or following marriage or divorce, you’ll need to let us know and then send us documents so we can verify your new details.
Organise your required documents
Depending on which situation applies to you, please send us documents so we can verify your details.
Change of first name or last name
- A copy of your deed poll certificate
- A document to prove your identity with your new name, like a UK passport or UK driver’s licence. See what other documents we accept.
Change of last name after marriage
- A copy of your marriage certificate
- A document to prove your identity with your new name, like a UK passport or UK driver’s licence. See what other documents we accept.
Change of last name after divorce
- A copy of your divorce decree absolute
- A copy of your marriage certificate
- A document to prove your identity with your new name, like a UK passport or UK driver’s licence. See what other documents we accept.
Send your required documents
Please mail copies of your documents to:
Zempler Bank
PO Box 5525
Manchester
M61 0QS
Changes of personal relationship
If you’re going through a separation or divorce and need financial advice, there are independent agencies that can support you, free of charge.