<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WTMQ4QSL" height="0" width="0" style="display:none;visibility:hidden" title="gtm-frame"></iframe>Guide to understanding appointeeships
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Appointeeship

Appointeeship allows a delegated individual to manage benefit payments on behalf of someone else (the claimant) and is set up through the Department of Work and Pensions (DWP).

An appointeeship is limited to managing a person’s benefit and is only used when someone isn’t able to manage their own affairs due to mental incapacity or disability. For managing wider finances outside of benefits, a power of attorney or Court of Protection Order may be more appropriate.

Appointees are also responsible for reporting any changes in the person’s circumstances.


Register an appointee

To register an appointee with us, you’ll need to call our team to notify us, and then mail or email a copy of the appointeeship order – this is a Form BF57 from the Department of Work and Pensions (DWP).

We’ve outlined the process for registering a third party here.

FAQs

  • Only one appointee can act on behalf of someone who is entitled to benefits (the claimant) from the Department for Work and Pensions (DWP).

    An appointee can be:

    • an individual, for example a friend or relative
    • n organisation or representative of an organisation, for example a solicitor or local council

    For more information on appointeeship, go to GOV.UK.

  • If an appointeeship is applied to a Zempler Bank account, the appointee is able to:

    • manage the account
    • request account statements
    • update details
    • manage payments and Direct Debits.


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