<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WTMQ4QSL" height="0" width="0" style="display:none;visibility:hidden" title="gtm-frame"></iframe>Worried about credit card persistent debt?
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Persistent debt

Concerned about credit card persistent debt?

If you’re paying more in interest and fees than you are in repaying your original borrowing, then you may be heading towards persistent debt.

What is persistent debt?

Persistent debt means that for 18 months or longer you’ve been paying more in interest, fees and charges than you have paying off the amount borrowed on your credit card. This is an expensive way to borrow money and means it could take you longer to pay off your credit card.

If we think you’re in persistent debt, we’ll contact you to offer help on how you can manage your repayments to get out of persistent debt faster.

Steps you can take to reduce your debt

Here are some things you can do right away that could help reduce your debt.

  • Use any savings

    If you’re keeping any savings tucked away, it’s better to use them to pay off your credit balance sooner rather than later. Your savings will generally earn less interest than you’re paying on your debt. By using them to pay some or all of it off, you’ll pay less interest in the long run.

  • Make bigger repayments

    If you can afford it, paying off more than the minimum will reduce your overall debt quicker and the amount of interest you pay in the long run. If you can pay a fixed amount each month that’s more than the minimum repayment, you’ll put yourself on the road to exiting persistent debt.

  • Make extra repayments

    If you find yourself with a few extra pounds each month, you can always make an extra payment to your credit card on top of your regular monthly payment.

  • Consider other types of credit

    Different kinds of credit work better for different needs. For example, flexible short term credit such as overdrafts and credit cards have higher interest rates than long term credit like a personal loan.

    By looking at the kind of debt you have, you may be able to get lower interest rates than you’re currently on, which could save you money in the long run.

Help and support is available 

If you’re struggling to manage your finances, we’re here to help. We encourage you to call our Credit Management Team directly to discuss the ways we can help you manage your repayments and reduce your debt. You can call us on 0203 059 5784 Monday to Thursday from 8am to 8pm, Friday 8am to 6pm and Saturday 9am to 1pm.

You can also get helpful advice by speaking to an independent organisation. Here are some free and confidential services available to help you:



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