Shopping safely online
Tips for secure shopping online
Here are our top tips for shopping safely and securely with your Zempler Bank card online.
Always use trusted websites (look for the security padlock). Make sure any site you’re using is secure – you can tell because the URL will start with https:// and feature a padlock icon next to it.
Check before checkout. It always pays to review your shopping cart before checking out to avoid paying for any double-ups or unwanted items.
If you’ve lost your card, you can block it. Just log in to the Zempler Bank app or Online Banking and go to ‘Cards’ > ‘Block card’.
If you’re a business customer, keep track of your spending and categorise your transactions on the Zempler Bank app.
Manage your spending with the Zempler Bank app. It’s the safest and easiest way to manage your account online and you’ll need it to log in to Online Banking. View your spending and manage your cards on the go.
When shopping, using a card is generally safer than carrying cash. Transactions are more traceable and if misplaced, you can block or replace cards.
Always be cautious about potential fraud and scams
Scammers will try and make of the most of any opportunity to trick shoppers. To help you stay one step ahead of the fraudsters, here’s a few things you can do to protect yourself.
Before making a payment, always double check who you are sending funds to. Be wary if they don’t accept card payments and ask you for money directly.
Do your research and always question deals that sound too good to be true – there’s a chance it might not be what it seems.
Keep an eye on your transactions and statements so you can spot any payments that you don’t recognise.
Never share your login details, password or memorable questions with anyone, including Zempler Bank.
Always use different passwords for your online accounts and create passwords that use a mix of upper and lower case letters, numbers and symbols.