<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WTMQ4QSL" height="0" width="0" style="display:none;visibility:hidden" title="gtm-frame"></iframe>Get help with temporarily blocking your card
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How to temporarily block your card

If you’re concerned about your card, temporarily block it online.

  1. Log in to the Zempler Bank app or Online Banking
  2. Go to ‘Cards’
  3. Select ‘Block card’ and the reason (Lost, Stolen or Temporary Block)

To report a fraud, call us immediately on 0330 024 0924 (or +44 207 153 8940 if calling from overseas). 

Lost and stolen cards can be reported to our Customer Service team 24 hours a day, 7 days a week.

We may need you to help our Customer Service team or the police, if your card is lost or stolen or we suspect that the card is being misused.

  • Report a lost or stolen card

© 2024 Zempler Bank

Terms and Conditions apply, including applicants being resident in the UK & aged 18+ and, if relevant, businesses being based in the UK. 

For full website terms including information on Zempler Bank, Mastercard and use of trademarks, please see our full legal disclosures at https://www.zemplerbank.com/legal/. Zempler Bank Limited (“Zempler Bank”) is registered in England and Wales at Cottons Centre, Cottons Lane, London SE1 2QG (No.04947027). Zempler Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Firm Reference Number 671140. 

Zempler Bank provides credit facilities subject to approval and affordability, and where accounts continue to meet Zempler Bank credit criteria.