Cookies policy
1. About cookies
1.1 Cookies policy
A cookie is a text only string of data, which often includes a random unique identifier that is sent to your computer or mobile phone browser from a website and is stored on your device. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.
We’re committed to ensuring that all site visitors’ privacy is protected and that they have a positive experience on our website. We use cookies to provide you with the best possible online experience on our website. However, if you’d like to, you can change your cookie settings at any time. Most cookies are there to support processes and will expire when the browser is closed. Any persistent cookies are to improve user experience.
If cookies are enabled during any visit to our websites, the pages you see, along with a cookie, are stored to your device. On a repeat visit the Zempler Bank website may check to see, and find, any cookie left there on the last visit to enable us to present personalised features. Zempler Bank might also look at IP addresses to add general information about the country, city or region in which you’re located, along with your domain (e.g. what internet service provider you use).
Cookies cannot be used by themselves to personally identify you. They can be used for marketing purposes, to create a profile of your engagement with Zempler Bank websites and if you’ve already given some personal details, to track your activity on our websites.
The exception to this is within Online Banking and our Online application site, where we must securely identify you and track your usage to protect your account. However, the cookies themselves don’t contain any personal or identifiable information.
1.2 We use the following cookies on our websites:
Session cookies
These are temporary cookies that remain in the cookie file of your browser until you close the browser. They enable information to be maintained across pages of our site in accordance with providing you with a better experience.
These cookies can’t personally identify you and expire when you close your browser.
Persistent cookies
These remain in the cookie file of your browser for much longer (though how long will depend on the life time of that specific cookie). These cookies help Zempler Bank recognise you as a unique visitor (just a randomly generated number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
On some of our sites, as with session cookies, they also enable information to be maintained across pages of our site and avoid you having to re-enter information.
Google Analytics
Google Analytics cookies collect and store information on how visitors are interacting with our website. For example, what webpages are visited most often, how long for, and what device you use to visit these pages.
We use these cookies to ensure areas of our website are working correctly and that we’re providing users with relevant information. No identifiable information can be stored in or obtained from these cookies.
Learn more about Google Analytics Cookies and Privacy.
Google Ad-Preferences
Google set a cookie on your browser that anonymously captures your interests allowing their advertising partners to present products and services on their websites that are relevant to you. Google are in full control of these cookies.
You can change your Google Ad-Preferences or find out more about Google Ad-Preferences by visiting: www.google.com/ads/preferences/
Amazon Ad tracking
Amazon pixels collect and store information on visitors who have interacted with our website after clicking on an advert on Amazon. The code will place an anonymous cookie on your browser, which will only be used for tracking which clicks converted to applications. Cookies are collected anonymously, under a privacy safe domain "amazon-adsystem" and do not comingle with Amazon's retail data. You can find out more here.
You can opt out of receiving interest-based ads from Amazon by visiting https://www.amazon.co.uk/adprefs or by visiting http://www.youronlinechoices.com/uk
Remarketing cookies
Zempler also use third-party remarketing tracking cookies, including the Google Adwords tracking cookie. By placing cookies in your web browser, we can display adverts to you across the internet, such as on the Google Content Network (GCN) or Equifax Digital Hub, based on past visits to our website. This allows us to introduce special offers and continue to market our services to those who have shown interest. No identifiable information is collected through Google’s or any other third-party remarketing system that we use.
Cookies served by Equifax are held on our website. Equifax is a consumer credit reporting agency. These cookies will be used to serve adverts to visitors based upon the websites they’ve been to previously. Click here for more information about Equifax and how to disable this cookie
Third Party Cookies
Additional authorised third parties serve cookies via our sites, under our direct control. These are used for the following purpose:
To compile anonymous, aggregated statistics that allow us to understand how visitors use our site and to help us improve the structure of our website. We can’t identify you personally in this way.
1.3 Control cookie settings
Most browsers will have a default ‘medium’ cookie setting, allowing 1st party cookies but blocking 3rd party cookies. You can change your cookie settings, and remove specific cookies, via your browser through the following paths:
Internet Explorer: Tools > Internet Options > Privacy
Firefox: Tools > Options > Privacy
Google Chrome: Settings > Privacy > Content Settings
1.4 You may opt out of the use of cookies for cross-site user tracking and activities such as remarketing, by enabling 'Do No Track' in your browser's settings.
1.5 Blocking all cookies will have a negative impact upon the usability of many websites.
1.6 If you block cookies, you'll not be able to use all the features on our website.
2. Our details
2.1 This website is owned and operated by Zempler Bank Ltd, with Zempler Bank as the trading name.
2.2 Zempler Bank Ltd is registered in England and Wales under registration number 04947027, and our registered office is at Cottons Centre, Cottons Lane, London SE1 2QG.
3. Data protection officer
3.1 Our data protection officer's contact details are: [email protected]. You can contact us to exercise any of your rights in relation to the processing of your data and on any matters that are covered by this policy generally.
A complete description of the types of data collected and processing we carry out can be found in our privacy policy