About us
Hello, we're Zempler Bank
We’re here to make money simpler
We know that banking isn’t at the top of most people’s to do lists, that’s why making it less of a chore is at the top of ours.
This is banking for microbusinesses that doesn’t do things the traditional way – the wrong way. It’s banking that works for the people that need it, when they need it.
We've helped over 650,000 businesses get off the ground
5,200+ 5-star reviews on Trustpilot
Federation of Small Businesses (FSB) digital banking partner
We back small but mighty businesses
We’re for the crafters, the grafters, and the self starters. The bank for sole traders and those just starting up. And for small businesses with growth on their minds and less time than they’d like.
We’ve walked that route and know it’s as tiring as it is exciting. Just because you’re going it alone doesn’t mean you have to do it on your own.
That’s where we step in – smart technology, straightforward human service and bank accounts that meet real-life needs.
Let’s get your business off to a flying start.
The Zempler Bank story so far
It started with a personal mission to make banking simpler for people being let down by the UK’s banking system
When our CEO and founder Rich Wagner landed in the UK, no high street bank would let him open an account. He’d not been in the country long enough, apparently. Something had to change. Zempler grew with a vision that banking shouldn’t get in the way of life, it should make it simpler. We follow that same vision just as doggedly today as Rich did 20 years ago.
We’ve made some great progress over the years, and turned our focus to underserved small businesses and start ups
We’re proud of our story. We introduced the UK’s first prepaid debit card and the first online business account. And our innovative Creditbuilder products have helped thousands of people and businesses build a credit history and boost their credit rating.
We know the job isn’t finished yet, and we have big plans for the future
In 2021, we were authorised as a bank. This has opened exciting new possibilities for us to help even more people. We’ve always invested in the things that matter. We don’t do gimmicks - we run Zempler economically sustainably and responsibly. We’re here to do banking right and support our customers for the long haul.
We've already helped over 650,000 businesses get off the ground
Priceless Business Banking
You ring up Zempler Bank, expecting to navigate the usual automated maze. But blimey, a real person answers! Not only do they help you sort your banking woes, but also have a laugh with you. In an age where chatbots and hold music reign supreme, Zempler Bank's personal touch is like finding a fiver in your old coat pocket. It's this genuine service that keeps me a loyal business banking customer. Cheers to Zempler for keeping it real and making banking a breeze.
Sara
Simple and quick process
Opening an account online was a simple and quick process. The mobile app works well and easy to use and gives you the flexibility to access your account via a desktop as well.
Steve
This is one of the best online banks
This is one of the best online banks. So easy to use the online app and also my PC when I need things to look a little bigger! The fees are very straight forward and it is easy to maintain.
Jane
What makes us Zempler Bank
Making money simpler isn’t always simple.
Zempler Bank wouldn’t exist without the people who are all in to achieve that mission, working every day towards it. From over 25 countries, we’re made up of hundreds of experts in different fields.
Technologists, customer service representatives and data analysts, designers, and coders. We’re not just a London fintech, we’re a British bank with a base in Liverpool and we’re proud to serve small businesses across the UK.
In 2023, our team were voted as one of the top 100 large financial services companies to work for in the UK through the Best Companies Survey.
Tools and tips to keep you ahead of the game
Starting out on your own is exciting. It also means no more 9-5. Just because you’re starting out on your own, doesn’t mean you have to do it alone.