Getting started using the Zempler Bank app: activate bank card, get PIN and add money

Download the app

Download from the iOS App Store or Google Play.

Set up your account login details and log in to the app

You’ll need to set up a username, password, and memorable questions, then follow the prompts in-app to log in. 

Activate your card & get your PIN

Once your card arrives, it’s time to activate and request your PIN so you can start using it for purchases. You can do this using the app, Online Banking or calling us on 0330 024 0924.

1. Log in to the Zempler Bank app.
2. Head to Cards > Activate.
3. Once activated, request your PIN to be sent to you in an SMS to your phone, or by mail to your registered address.

You can add money to your account in three ways.

UK bank transfer
All you need is your sort code and account number, which you'll find at the top of the email we sent you. You can copy and paste them straight from the app too.

Deposit cash 
Walk into any UK Post Office and you can deposit cash into your account over the counter. All you'll need is the money and your card. The money will then be available in your account immediately.

International payments
Our international payments service is currently available to both Business and Personal Bank account holders, in GBP or Euros. 

There is a flat fee of £15 per inbound international payment, regardless of the amount or currency of the payment.

Check out the features available to you here. You can: